Division: Thompson Construction Group
City: Sumter
State: South Carolina
Basic Scope/Purpose:
At Thompson Construction, our internships provide a meaningful, hands-on experience to prepare you for a career in the IT industry. As a summer intern you will assist with our first level response and resolution of help desk incident tickets. This role is the front line point person for all customer service-related technology questions and will coordinate with the IT team and across the organization to ensure quality resolution in a timely manner. You will also aid the team to insure all new hires have the resources they need to be successful, this will include a laptop, cell phone and iPad. The IT team will also look to you for help with the growing company's needs, working to reach innovative solutions to our daily problems. The ideal candidate will have an established background supporting Windows end users on laptops and desktop computers running a wide range of applications.